We hope you enjoy your shopping experiences here. If you change your mind about the products you have purchased from LIVING STONE PILLOW, we provide 7 days Fast Return or Exchange when you received your package without any reason. Please noted that the return shipping fee is covered by the buyer.
INSTRUCTIONS: Please e-mail LIVING STONE PILLOW Customer Service at firstname.lastname@example.org to get an instruction for the return.
Love the item but need a different size, color or pattern? You are welcome to make an exchange as long as it is in stock.
Please contact us for the return or exchange in advance, and send the original package to our return center to the address we provided. For the refund, you are responsible for all return shipping costs. Please keep us updated for the return tracking number. Your return shipment is 100% your responsibility until we have received it and it is found to be in new condition. Once all the details are confirmed, the refund will proceed within 24 hours. Hope you enjoy your shopping experiences with us.
Returns & Exchanges Policy
For a return or an exchange, provided it:
- Is in new condition
- Hasn’t been washed, worn or altered
- Is accompanied by the original invoice
Please return the package back to the following address:
LIVING STONE PILLOW Team
203, Building B1, ZhiHui Park, LiGang South Road, ShaJing Street, BaoAn District, ShenZhen, 518104, GuangDong, China.
Phone Number: +8617302662167